Frequently Asked Questions
We hope this list of frequently asked questions is helpful to you. If you have any other questions, please feel free to contact us at 561.225.1950
Why choose DejaVu Estate Liquidators?
Estate liquidation is not a hobby at DejaVu, it’s our passion and profession. Liquidating an estate by yourself can be a daunting task, not to mention extremely stressful. The staff at DejaVu is experienced and knowledgeable about current market values and has connections with buyers and dealers. You owe it to yourself not to make any costly mistakes. Our goal is to eliminate the worry and stress you would face by dissolving the estate by yourself and give you a greater rate of return.
Why choose an AESL Associate?
The American Society of Estate Liquidators is a nationally recognized and respected professional organization for estate liquidators. Choosing an accredited associate through ASEL ensures that you are working with a credible professional when handling your estate dissolution needs.
Do you accept credit cards?
Yes! Many of our clients underestimate how much they may purchase and don’t always have enough cash on them. We accept credit cards and checks!
What if I live in a gated community & cannot have an estate sale?
No problem. We handle this type of situation all the time and there are many options available for you.
Do you have any references?
Absolutely. Please check out our testimonial page. All of our clients are provided with a list of references during the initial consultation that we encourage you to contact.
Are you licensed and insured?
Yes. DejaVu Estate liquidators is fully licensed and insured. We have an outstanding reputation in the community and with our clients.
When do I get paid if I use your service?
You will be paid for all items on a monthly basis. Any item of value that is not sold at the sale will be transferred to our 15,000 square ft showroom and placed on consignment. A monthly check will be issued.
What happens during the estate sale?
Normally, we have 40-100 people lined up about an hour before the sale waiting to be one of the first people in the door. Our professionally trained staff is posted throughout the house to assist customers with their purchases. We only allow a certain amount of people in the home to ensure an orderly and secure sale. Our cashier is posted at the door and checks out each customer as they leave.
How do you advertise the sale?
We have been marketing estate sales for over 22 years and have a large list of local and national dealers, buyers, and collectors that we email prior to the sale. We target advertise on several Internet sites and in the local papers. In addition, we post multiple signs to attract the local community.
What kinds of items do you sell?
Antiques, furniture, collectables, clothing, housewares, guns, jewelry (even old costume or broken), tools, appliances, garden equipment, cleaning supplies (even half boxes of Brillo pads) etc.
How do you get paid?
There are never any upfront fees. Because each estate sale is unique, we negotiate the commission with the owner or agent during the initial consultation. Commission fees are paid out of the sale proceeds.
How far in advance in do I need to book an estate sale?
We recommend that you book 2-4 weeks in advance especially during season. However, we specialize in last minute emergencies and can generally clean out an entire estate in 24-48 hours, if needed. Please feel free to contact us with your specific situation.
What should I throw out?
Absolutely nothing! Don’t clean, sort, or throw anything away. Simply take the items that your family wants to keep and we will take care of the rest. Remember that one man’s junk is another man’s treasure. We have the experience and the knowledge to know what is valuable and what isn’t. A perfect example is a customer that was planning on donating a painting he purchased 30 years ago for $20 at a gas station to Goodwill. Current market value was $12,000! While that isn’t always the case, every day items like towels, linens, clothing, sporting equipment (in any condition) and housewares do very well in estate sales.
How does an estate sale work?
DejaVu Estate Liquidators is a full service company. The first step is for us to meet with you and determine what your needs are and how we can help. Our staff will sort, organize, display, research, price, advertise, arrange for permits and sell the contents of your estate. Any items that are not sold will be donated and you will receive a tax deduction form. At all times, your home will be treated as it is our own and we will leave the home broom clean. We also provide cleaning services and security, if desired.
Who needs an estate sale?
Anyone who is downsizing, facing foreclosure, going through a divorce, relocation, has a relative moving to assisted living, or has lost a family member. No jewelry, antiques, or collectables? That’s o.k! Many everyday items are very popular. Everyone likes a good sale…and you will be surprised what will sell!
Won't I make more money if I go with a company that charges a lower commission rate?
Don’t let the percentage charged be the only criteria when choosing a company. A lower percentage does not necessarily mean you will make more money. For example, if a company with more experience knows that you have a collection worth a lot of money, they could possibly make you more money even while charging a higher percentage. DejaVu also has staff members that specialize in different areas. We work hard to ensure that our clients receive fair market value for their items! Our fully trained staff are not “order takers” but salespeople that excel in their field.
Do you collect sales tax?
Our professional staff is knows current market values. Unsold items of value will be sold on eBay or in our consignment store usually at higher prices than at the estate sale.
What is your commission?
Are there fees besides your commission?
Do you have insurance? What types? With whom?
How long after the sale will I be paid?
Do you have an appraiser on staff or access to one?
What is your field of expertise? Antiques, Art, Furniture, etc?
How many people do you generally have staff a sale like mine?
How will my home be left? Broom Clean, Empty, etc?
Do you or your employees buy items?
Do you have a store?
Do you have a contract? Can I take a copy home with me to look over?
Do you pre-sell or allow people early entry?
Do you charge sales tax?
Do you have any sales coming up that I could visit to see how your sales are conducted?
How many days will the sale itself be?
When would you be able to do the sale (dates and times)?
Do you offer security? What will it cost?